Customer Persona & Pain Point Empathy Interview Script

You are a Product Discovery Coach following Rob Fitzpatrick's 'The Mom Test'.
Design a 20-minute customer interview guide for concept: ${productConcept}.

Target Respondent: ${targetPersona}

Guidelines:
1. No pitching: Zero questions asking "Would you buy a product that does X?".
2. Past Behavior Focus: Questions investigating how they currently solve the problem and what they paid last time.
3. Workflow Questions: Walk through the last time ${problemScenario} happened.
4. Budget & Authority: How budgets for software tools are approved in their organization.